SHIPPING INFORMATION
SHIPPING & DELIVERY
Great that you want to order from us! You can get a 15% discount on your first order.
- A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible, which you will be able to track from “Track Order Deatails”.
- A tracking number will be sent to you by email once your item is shipped out.
- To check shipping details, please see the following table:
|
REGION |
COST (based on order value) |
Processing Time |
Delivery Time |
|
USA |
Free shipping on orders over or equal $159, otherwise the cost of the shipping is $12. |
1-2 Business Days |
10-13 Business Days |
|
UK |
1-2 Business Days |
9-11 Business Days |
|
|
CA |
1-2 Business Days |
13-17 Business Days |
|
|
AU |
1-2 Business Days |
8-13 Business Days |
|
|
SG |
1-2 Business Days |
8-13 Business Days |
|
|
Other Countries |
1-2 Business Days |
10-20 Business Days |
*SARAWONG team is adapting to the most current changes and reacts rapidly to avoid delayed shipments due to COVID-19, but due to different countries rules and regulations, delays may be possible.
*If you wish to ship to Russia, please contact us before you place an order, we not guarantee delivery in the proposed timeframe.
*All your orders are shipped via DHL;
Note:
- The delivery time does not include the processing time required (which is usually two working days);
- If you have requested a customized or monogrammed item, please allow four or more working days;
- We cannot deliver to PO Boxes and Military Adresses (APO,FPO)
- Before you place your order, please confirm the shipping address, as later changes may results in additional charges.